Hi Everyone,
I have multiple issues with a weeks old speedlight kit and researching online made me question the best path forward. I was hoping to get feedback from the community, whether this is still a good time to join the 2box familiy, especially in the light of the following two issues:
1. My brand new unit suffers from the (apparently known) "no os" issue, but it works every other time for a few minutes and then freezes, only passing through aux sound.
2. Additionally the delivered and (from the looks of it) previously unopened set was missing two components: the assembly for mounting the hi-hat to the pedestal and the L-shaped mounting rod for the snare.
I already am in contact with my dealer who is really supportive, but seemingly has problems with getting replacement parts. The problem with the unit also prevents me from using the hi-hat of an older kit, which is really a pitty because i initially thought that the missing parts would showcase the strenghts of the drumit three flexibility.
I really like a lot about the speedlight kit (size, features, sound quality, real Hi-hat) but this has me wondering whether I made the right decision?! (I only drum as a hobby so I don't need a stage ready set.)
Best,
Sam
I have multiple issues with a weeks old speedlight kit and researching online made me question the best path forward. I was hoping to get feedback from the community, whether this is still a good time to join the 2box familiy, especially in the light of the following two issues:
1. My brand new unit suffers from the (apparently known) "no os" issue, but it works every other time for a few minutes and then freezes, only passing through aux sound.
2. Additionally the delivered and (from the looks of it) previously unopened set was missing two components: the assembly for mounting the hi-hat to the pedestal and the L-shaped mounting rod for the snare.
I already am in contact with my dealer who is really supportive, but seemingly has problems with getting replacement parts. The problem with the unit also prevents me from using the hi-hat of an older kit, which is really a pitty because i initially thought that the missing parts would showcase the strenghts of the drumit three flexibility.
I really like a lot about the speedlight kit (size, features, sound quality, real Hi-hat) but this has me wondering whether I made the right decision?! (I only drum as a hobby so I don't need a stage ready set.)
Best,
Sam