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2Box Drumit 5 Forum => General 2box Drumit 5 forum => Topic started by: HansT on June 16, 2021, 12:55:18 PM

Title: DI 5mk2 hangup problem
Post by: HansT on June 16, 2021, 12:55:18 PM
Hi. Im running the lastest OS on my Drumit five mk2 and have an issue with audio hangups suddenly occurring while playing my drums. This sounds like a processingproblem (?)...lagging and clipping. This issue occours when I play my own samples recorded from VST instruments (44,1K, 24bit, and sampleseries was normalized so that the softest sound is very low in volume, and hardest strike ends up just under 0 db) My recorded sound has up tp 20 layers and the soundcard was set to 44,1k while recording and making the dsns files in the editor. Ive tried to lower the volume of the samples and made a few new dsnb files. Same problem Factory sounds are still working as normal. Anyone have a clue about whats causing this problem?
Title: Re: DI 5mk2 hangup problem
Post by: halftime on June 17, 2021, 10:33:57 AM
Sounds like the infamous latency problem with VST samples that has been discussed here in several threads. I recommend checking Lustar's SDSE FAQ (https://www.lustark.com/support?catid=1) and the section "2box DrumIt: How can I solve latency issues when playing bigger kits from BFD3 or SD3?" which contains a good summary of what we know so far. I haven't been able to get rid of the glitching entirely, but the listed tweaks should at least improve the situation.

Title: Re: DI 5mk2 hangup problem
Post by: HansT on June 17, 2021, 01:12:10 PM
Hi, thanks for your reply. This is not a general latency issue. The kit works well with no latency in my module, until it suddenly hangs up for a second (disturbing my performance). This is allmost like when switching samplingfrequency (masterclock) to 48k from 44,1kk and back in the midle of a song, or like switching to another drumkit while playing, and therefore have a short lag for a few seconds. My samples were recorded at 44,1k and carefully cut with starting and endingpoint. I use the original SD card and thinking ut maybe a SD-card problem? I will check out Lustark. Thanks.
Title: Re: DI 5mk2 hangup problem
Post by: Karbonfaiba on June 18, 2021, 11:58:00 AM
The 2box editor supports opening 44.1k 24bit but the 2box module does not. It saves it as 44.1k 16bit. However I don't think this is the cause of the problem here.

Correct, it's not latency, it's a memory access log jam, so yes it could be a memory card problem with your sample in particular (the technical reason why 2box dislikes certain WAVs is still a mystery)

I would try the following to resolve the issue:

1) Set 10 decay for all instruments
2) Change the hihat and ride on that kit to try isolate the culprit dsnd.
3) Save your dsnds with max tuning 4 (reduces the size)
4) Buy a new A1 MicroSD card
Title: Re: DI 5mk2 hangup problem
Post by: edcito on June 19, 2021, 08:47:45 AM
I recorded what I hear when hitting 2 toms and kick at the same time, from SD3 Rock foundry exported with SDSE, I'm not even using hihat or ride, only kick and toms. First part is the kick voice set to poly, you can hear the glitches, from 34 seconds I changed the kick voice to MONO and the glitch is 98% gone, XTALK is off for all pads. Decay set to infinity. So changing kick voice to MONO is for me the best approach.

https://1drv.ms/u/s!Apbbfhss1Va_hNQV2TByZx74mWWahQ?e=SbarrU (https://1drv.ms/u/s!Apbbfhss1Va_hNQV2TByZx74mWWahQ?e=SbarrU)
Title: Re: DI 5mk2 hangup problem
Post by: HansT on June 19, 2021, 02:06:54 PM
I was not aware that the module could not handle 24 bit audio (hope 2BOX company talkes notice?!) But anyway. I Converted my samples from 24 bit to 16 bit wav files, and made new SDSE files. The put them on the Sd card. Set the decay to 10 ( I'm using only acoustic cymbales by the way). Still some distubing sounds after a while when using my own samples, but no problem with factory sounds. I bought the DI5 mk2 module one month ago with the original Sd card that came with it. Strange, But it seems like a SDSE file -problem? But it could also be a card problem (affecting only my own sounds?) Any recomendations for a specific Sd card that work best with the module?  Is it better to buy a 16 GB card instead of 32 GB?
Title: Re: DI 5mk2 hangup problem
Post by: HansT on June 19, 2021, 02:11:57 PM
Edcito, sounds like the same issue, only a bit worse in your case  ;)
I will try to set the kick to mono. thanks.
Title: Re: DI 5mk2 hangup problem
Post by: edcito on June 20, 2021, 05:49:19 AM
Quote from: HansT on June 19, 2021, 02:11:57 PM
Edcito, sounds like the same issue, only a bit worse in your case  ;)
I will try to set the kick to mono. thanks.
it's interesting you are not using the cymbals, that leaves the question open for the kick and toms... by the way, this glitch started happening to me apart from the previous latency/hiccups issue when using a full SD3 kit with all kit pieces, also I'm using a brand new drumit 3 with the stock card and without the SD card extension mod so I can rule out is an issue with the extender. The only thing I noticed is that the module may be from the first batch since it came with OS 1.32.4, so a bad stock SD card cannot be ruled out.
Title: Re: DI 5mk2 hangup problem
Post by: edcito on June 20, 2021, 06:30:06 AM
I just imported a kit from Steven Slate drums 5.5, the kick and toms of the "Cut Ya" kit, the result is the same, terminator sounds when playing 2 toms and kick at the same time... so this happening with richly detailed sampled libraries like SD3 only can be ruled out...
Title: Re: DI 5mk2 hangup problem
Post by: halftime on June 20, 2021, 11:23:35 AM
I got access to Kontakt Studio Drummer and tested an export with it. Same results as with SD2 - max tune +4, decay 10 on all samples + kick voice to Mono and then it's quite ok, just small glitches here and there. It seems quite consistent with different VSTs.
Title: Re: DI 5mk2 hangup problem
Post by: HansT on June 20, 2021, 08:13:13 PM
In theory it shouldn't make any difference which VST you import from, since it all end up as wav files comverted to dsnd files.

I have just ordered a New SDHC card (A1). Hope this will do.
Title: Re: DI 5mk2 hangup problem
Post by: edcito on June 24, 2021, 06:56:35 AM
It would be interesting if someone who still has the first drumit 5 and the 2box pads to check this sounds and hear what happens
Title: Re: DI 5mk2 hangup problem
Post by: Ficamali on June 24, 2021, 03:40:23 PM
Hi everyone! My first comment here on the forum. I just bought an used drumit 5 mk2, and I have the same problem only with the factory sounds on the module. I was thinking it must be my cheap cables that I bought, but now seeing this thread I don't know what to think. Same glitch, I listened to the sample that one of you left here. Literally the same, though I'm not using VST samples. What can I do...?

I'm using Roland SPD 128/105 pads and Millenium mps 850 cymbals. At one point I was thinking it might be the problem with power since my hi hat controller is powered through a dedicated charger. Do you think this may get in the way of the module's usual way of functioning...?

Thanks.
Title: Re: DI 5mk2 hangup problem
Post by: Karbonfaiba on June 24, 2021, 06:28:22 PM
I've not got this type of audio corruption when hitting 4 triggers at the same time, but I can only suspect it's the memory card.

Take your memory card out and examine it.

Is it a generic "microSD" adapter with yellow tape over the end? Contact 2box support and get it replaced in the post.

It could also be data corruption on the SD card, in which case you should download DI5MK2-Content Folder 1 & 2 from https://2box-drums.com/support

Then download this tool: https://www.sdcard.org/downloads/formatter to format the card and copy the contents back on it. You must use this tool with any 32GB card otherwise 2box will not boot.
Title: Re: DI 5mk2 hangup problem
Post by: halftime on June 24, 2021, 07:11:15 PM
Memory card would be my first guess as well, I had the same issues with the original card of my DrumIt 3 with the factory samples. After replacing the original card, I haven't had any issues with 2Box's samples, only VST exports.
Title: Re: DI 5mk2 hangup problem
Post by: Ficamali on June 24, 2021, 09:11:26 PM
Quote from: halftime on June 24, 2021, 07:11:15 PM
Memory card would be my first guess as well, I had the same issues with the original card of my DrumIt 3 with the factory samples. After replacing the original card, I haven't had any issues with 2Box's samples, only VST exports.

Thanks, I'll try that, now I need to solve EZD triggering all kinds of instruments at random when I play...xD
Title: Re: DI 5mk2 hangup problem
Post by: tsss27 on June 25, 2021, 03:02:09 AM
I am quite sure this is not an issue with the samples themselves, as a friend has an old original DI5 with loads of VST's on it with up to 128 velocity layers per zone. Some kits are over 1 GB, no glitches whatsoever. This is either a problem with the SD card, or some weird bug unique to the MKII.
Title: Re: DI 5mk2 hangup problem
Post by: HansT on June 28, 2021, 04:18:35 PM
Problem solved ! :) 

Is an SD card issue.

The card that came in the box from the factory could have been damaged or is simply not capable to handle all my data.

I bought a new Sandisk micro sd card, 32 GB, UHS-1, A1, 120mb (speed). 

It's almost like having a new module.


Thanks eveyone.
Title: Re: DI 5mk2 hangup problem
Post by: edcito on June 28, 2021, 05:37:48 PM
Good to know, now the only issue remaining is the latency/lag/stuttering with SD3 full kits
Title: Re: DI 5mk2 hangup problem
Post by: tsss27 on June 30, 2021, 05:46:56 PM
Quote from: edcito on June 28, 2021, 05:37:48 PM
Good to know, now the only issue remaining is the latency/lag/stuttering with SD3 full kits

Do you have an average file size for an entire SD3 kit where this problem occurs? A friend has kits over 1 GB running with 0 glitches (not from SD, though.) Also, if you know about audio editing and such, you can save a lot of space by trimming the ends off each sample once SDSE creates them (or in cases of libraries where you can get into the raw data, after that is extracted.) Sometimes there are 2, 4 or even more seconds of silence at the ends of samples that can simply be chopped off.
Title: Re: DI 5mk2 hangup problem
Post by: halftime on July 03, 2021, 06:06:14 PM
Quote from: tsss27 on June 30, 2021, 05:46:56 PM
Do you have an average file size for an entire SD3 kit where this problem occurs? A friend has kits over 1 GB running with 0 glitches (not from SD, though.) Also, if you know about audio editing and such, you can save a lot of space by trimming the ends off each sample once SDSE creates them (or in cases of libraries where you can get into the raw data, after that is extracted.) Sometimes there are 2, 4 or even more seconds of silence at the ends of samples that can simply be chopped off.

I have had the glitching happening with a relatively small kit from SD2 that worked without problems in someone else's unit. Do you know if your friend has an OS version that has the XTALK/X-TRG features? It seems to have introduced performance issues, but for me at least, it is also necessary to prevent head/rim crosstalk.
Title: Re: DI 5mk2 hangup problem
Post by: tsss27 on July 03, 2021, 06:09:14 PM
He has the latest official one, 1.36.3. So yes, those parameters are in there.
Title: Re: DI 5mk2 hangup problem
Post by: edcito on July 05, 2021, 07:32:13 AM
Quote from: tsss27 on June 30, 2021, 05:46:56 PM
Do you have an average file size for an entire SD3 kit where this problem occurs? A friend has kits over 1 GB running with 0 glitches (not from SD, though.) Also, if you know about audio editing and such, you can save a lot of space by trimming the ends off each sample once SDSE creates them (or in cases of libraries where you can get into the raw data, after that is extracted.) Sometimes there are 2, 4 or even more seconds of silence at the ends of samples that can simply be chopped off.
Average size for a SD3 kit is around 900MB for dry kits and 1.2GB for presets. But that doesn't seem to be the issue since, as halftime says, this happens with any SD2-3 kit no matter the size...
Title: Re: DI 5mk2 hangup problem
Post by: edcito on July 05, 2021, 07:34:34 AM
Quote from: tsss27 on July 03, 2021, 06:09:14 PM
He has the latest official one, 1.36.3. So yes, those parameters are in there.
Ok, but are they set to "On" for all pads or just some of them? if they are all off he won't notice any latency/lag/stuttering, and if he is not playing SD2-3 exported kits he won't notice it either...
Title: Re: DI 5mk2 hangup problem
Post by: tsss27 on July 05, 2021, 04:07:02 PM
Quote from: edcito on July 05, 2021, 07:34:34 AM
Ok, but are they set to "On" for all pads or just some of them? if they are all off he won't notice any latency/lag/stuttering, and if he is not playing SD2-3 exported kits he won't notice it either...
It is on for quite a few of the pads, unsure which ones though, would have to check with him.

So that is where I am confused. Many of these other sample sets have the absolute max number of layers. Why are SD kits the only ones that are affected by this? I wish I could look at the contents of a set of kit dsnd files and investigate, but that wouldn't be allowed to post here. Then I could compare it to the other library sets my friend has (Native Instruments, BFD, NDK, others) and see what could possibly be different. Normally I'd assume it was simply the card but if it is only SD and the size is irrelevant then it must be something else.
Title: Re: DI 5mk2 hangup problem
Post by: edcito on July 05, 2021, 05:35:59 PM
Don't sweat it, I've sent the dsnds to more than 1 of the most experienced 2boxers here and they were all baffled because they can't seem to find anything wrong with the samples, it's just a mystery... For me, I've said it all along and I'll repeat it again: the issue comes from the XTALK settings introduced in OS 1.34.10, before that I didn't have any latency problems but I was using 2box pads, if I tried roland pads I got rim triggering head, so they fix that with 1.34.10 but broke the triggering for SD3samples...
The best bet will be to get a full 2box kit, the "limited edition" with the orange pads and drumit 5 mk2 module and check if those SD3 samples behave that way also.
Edit: Oh , I forgot, I was one of the first to try the speedlight kit and that's when I discovered this latency issue, those pads are very similar to the orange pads so I doubt the limited edition set will behave differently...
Title: Re: DI 5mk2 hangup problem
Post by: halftime on July 05, 2021, 06:48:02 PM
I've been wondering if one part of the solution is to either have really well isolated pads that don't need X-TRG or to use splitters so that most of the rims are out of the equation. It's not that simple though because I have had glitches even when I unplug everything except hi-hat, ride, snare and bass drum.

My current perception is that the issue is somewhere in the combination of SD card, pads, trigger settings and the player's touch. And the samples, of course. I've been told that I'm not a hard hitter on acoustics, but maybe there's something about my playing style that is more prone to cause problems? I don't know.