unofficial 2box forum

2Box Drumit 5 Forum => General 2box Drumit 5 forum => Topic started by: drummer81 on November 17, 2009, 08:16:19 PM

Title: sound problem of 2box
Post by: drummer81 on November 17, 2009, 08:16:19 PM
hi, i probably push some wrong buttons at the brain and either the toms or the kick produce distorted sounds. does anyone know if there is a reset that restore the initial settings? I' ve already checked the cables and everything is ok, what could have happened? is there a possibility to be defective? beacuse some times when i opened it at the beginning it is ok and then the sounds are distorted. If anyone has an idea, please help me   
Title: Re: sound problem of 2box
Post by: Scottie on November 17, 2009, 08:28:13 PM
Hi drummer81

Have you updated the OS to the leatest version 1.0?
If not click here:http://www.2box.se/Pages/downloads.html (http://www.2box.se/Pages/downloads.html) to download the latest OS, and follow the instructions on the website to update your Unit.

After you have done this, could you try your Unit and see if the distortion has cleared up?

Thanks
Scott
Title: Re: sound problem of 2box
Post by: drummer81 on November 17, 2009, 08:57:04 PM
Quote from: Scottie on November 17, 2009, 08:28:13 PM
Hi drummer81

Have you updated the OS to the leatest version 1.0?
If not click here:http://www.2box.se/Pages/downloads.html (http://www.2box.se/Pages/downloads.html) to download the latest OS, and follow the instructions on the website to update your Unit.

After you have done this, could you try your Unit and see if the distortion has cleared up?

Thanks
Scott

ok, thanks, but i have stucked in the update thing, could you help? how could i update it?
Title: Re: sound problem of 2box
Post by: Scottie on November 17, 2009, 09:10:33 PM
Hi drummer81

What part of the update have you got stuck on?

Thanks
Scott
Title: Re: sound problem of 2box
Post by: drummer81 on November 17, 2009, 09:44:48 PM
Quote from: Scottie on November 17, 2009, 09:10:33 PM
Hi drummer81

What part of the update have you got stuck on?

Thanks
Scott

I don't know how to start and where to end..I power it off for a while and now it works ok
Title: Re: sound problem of 2box
Post by: Scottie on November 18, 2009, 12:18:11 AM
Hi Drummer81

Ok here are the steps to follow:

1. Download the OS from the link i gave you. The file will be called drumit100.bin
2. Connect your DrumIt Five Unit to your PC via a USB cable.
3. Turn the power on, and press the top left data button above the display to boot the Unit in to USB mode.
4. Then locate the DrumIt Five folder which will come up as if it were a memory card. This should be located under My Computer
5. Open the folder and you will then be located in the root.
6. Drag and drop the drumit100.bin file that you download over to the DrumIt folder that you opened.
7. Once that appears in the DrumIt folder, you can then turn the power off on the Unit.
8. Disconnect the USB cable from the Unit and turn the power back on and it should now display OS 1.00 when it is going through the boot procedure.

If you have any questions or issues with the update procedure, please do not hesitate to contact me.

Thanks
Scott
Title: Re: sound problem of 2box
Post by: drummer81 on November 19, 2009, 01:57:25 PM
Thanx for all Scott everything is ok update has been done,does new update have metronome? and if it does, how is activated?


The 2box is SUPER!!! :o
Title: Re: sound problem of 2box
Post by: Scottie on November 19, 2009, 02:08:51 PM
Quote from: drummer81 on November 19, 2009, 01:57:25 PM
Thanx for all Scott everything is ok update has been done,does new update have metronome? and if it does, how is activated?


The 2box is SUPER!!! :o

Hi drummer81

Glad to hear that you are enjoying the kit  ;D

Unfortunately a metronome is not a feature on the 1.0 update. I haven't got any details on what update that will be in at the moment, but it is on the list of things that will be added to the kit.

Thanks
Scott
Title: Re: sound problem of 2box
Post by: drummer81 on December 14, 2009, 09:02:20 PM
suddenly I am facing again the sound problem (distortion of the kick and the tom). I downloaded the following file: BootUpdater130.exe, then i run it and there after there is an "error" at the os screen. I can do nothing at the file of 2box and when I click at the disc of 2box, tools-check- Automatically fix file system errors check box is active-  

It remains uncomplete. what should I do, I m gonna be crazy with that thing..

PLEASE HELP ME!!!
Title: Re: sound problem of 2box
Post by: Travis182 on December 14, 2009, 09:16:55 PM
What did you try to update your brain with, a pc or a mac?
Title: Re: sound problem of 2box
Post by: drummer81 on December 14, 2009, 09:17:25 PM
Quote from: Travis182 on December 14, 2009, 09:16:55 PM
What did you try to update your brain with, a pc or a mac?

pc
Title: Re: sound problem of 2box
Post by: drummer81 on December 14, 2009, 10:23:33 PM
it works,but the sounds sometimes have distortion others are clear sound...What is the Problem?

Title: Re: sound problem of 2box
Post by: drummer81 on December 15, 2009, 09:52:21 AM
Scottie please help me!!!(the sounds sometimes have distortion)
Title: Re: sound problem of 2box
Post by: Scottie on December 15, 2009, 10:04:16 AM
Quote from: drummer81 on December 15, 2009, 09:52:21 AM
Scottie please help me!!!(the sounds sometimes have distortion)

Hi drummer81

Ok, so where you able to complete the boot update and install the new OS, or are you still receiving the OS error when booting?

Thanks
Scott
Title: Re: sound problem of 2box
Post by: drummer81 on December 15, 2009, 01:24:45 PM
update it's complete and now write to module boot 1.32 and OS 1.02,but the problem remains
Quote from: Scottie on December 15, 2009, 10:04:16 AM
Quote from: drummer81 on December 15, 2009, 09:52:21 AM
Scottie please help me!!!(the sounds sometimes have distortion)

Hi drummer81

Ok, so where you able to complete the boot update and install the new OS, or are you still receiving the OS error when booting?

Thanks
Scott
Title: Re: sound problem of 2box
Post by: Scottie on December 15, 2009, 02:24:17 PM
Quote from: drummer81 on December 15, 2009, 01:24:45 PM
update it's complete and now write to module boot 1.32 and OS 1.02,but the problem remains

drummer81, did you run the error check on the card once you had done the boot update?

Thanks
Scott
Title: Re: sound problem of 2box
Post by: drummer81 on December 15, 2009, 02:29:08 PM
yes...

Quote from: Scottie on December 15, 2009, 02:24:17 PM
Quote from: drummer81 on December 15, 2009, 01:24:45 PM
update it's complete and now write to module boot 1.32 and OS 1.02,but the problem remains

drummer81, did you run the error check on the card once you had done the boot update?

Thanks
Scott


Title: Re: sound problem of 2box
Post by: Scottie on December 15, 2009, 02:51:33 PM
Did it return any errors? Could you also take a screen grab showing what files you have in the DRUMIT FIVE drive?

I will send you a PM with my email address for the picture.

Thanks
Scott
Title: Re: sound problem of 2box
Post by: Scottie on December 16, 2009, 10:47:46 AM
Hi drummer81

Did you manage to take a screen grab of your DRUMITFIVE drive? Hopefully we can get this issue sorted once and for all.

Thanks
Scott
Title: Re: sound problem of 2box
Post by: drummer81 on December 17, 2009, 03:09:44 PM
i took the module to the company, they test it for about 12 hours and there was no problem. They said there are two options,  a cable which connect the triggers pad with module is out of order, or it's a matter of supplier because of the multi socket and maybe the volts are more or less of the standard and the result is the overheating of circuit. He said to me to connect it to another socket so i did it and till now no problem came out.

Do you have a clue of what's happening?

ty :)
Title: Re: sound problem of 2box
Post by: drummer81 on December 17, 2009, 07:00:52 PM
Quote from: Scottie on December 16, 2009, 10:47:46 AM
Hi drummer81

Did you manage to take a screen grab of your DRUMITFIVE drive? Hopefully we can get this issue sorted once and for all.

Thanks
Scott


When i turn it on the screen indicates "loading_os" and after that writes "fat_s_o512__04k"
Does anybody know what is it all about?
Has something to do with the distortion that the module produces?
Title: Re: sound problem of 2box
Post by: Scottie on December 17, 2009, 10:05:46 PM
Hi drummer81

I have sent you a PM.

Thanks
Scott
Title: Re: sound problem of 2box
Post by: drummer81 on November 05, 2010, 07:35:47 PM

2 questions
:patbat2box:

About the module issue i suppose that is an Power Supply adaptor matter because it is overheated.i want to change the Power Supply adaptor.Should i buy the same model (2box) or something else of the market?


When i hit the cymbal at the edge it  often sounds like bell ?is it something common or do i have a problem with it?How could i fix it ?is it a problem of module or it has to do with triggering?
Title: Re: sound problem of 2box
Post by: fishmonkey on November 06, 2010, 04:30:48 AM
output of the standard adaptor is not very common, it is 18 V AC, .56A (10VA).

as long as the replacement adaptor is 18 V AC, and at least 10VA, then it should work (of course you must get the polarity right too). if you don't understand this stuff then you must get somebody to help you, otherwise you could damage the 2Box brain.

note that most adaptors output DC, not AC.
Title: Re: sound problem of 2box
Post by: drummer81 on November 06, 2010, 07:11:51 AM
Quote from: drummer81 on November 05, 2010, 07:35:47 PM

2 questions
:patbat2box:

1)About the module issue i suppose that is an Power Supply adaptor matter because it is overheated.i want to change the Power Supply adaptor.Should i buy the same model (2box) or something else of the market?


2)When i hit the cymbal at the edge it  often sounds like bell ?is it something common or do i have a problem with it?How could i fix it ?is it a problem of module or it has to do with triggering?


2?  ???
Title: Re: sound problem of 2box
Post by: fishmonkey on November 06, 2010, 07:14:12 AM
does it do that with all cymbals? and does it do it all the time, or just occasionally?
Title: Re: sound problem of 2box
Post by: drummer81 on November 06, 2010, 07:38:39 AM
Quote from: fishmonkey on November 06, 2010, 07:14:12 AM
does it do that with all cymbals? and does it do it all the time, or just occasionally?


sometimes,occasionally.
Title: Re: sound problem of 2box
Post by: fishmonkey on November 06, 2010, 08:14:51 AM
to work out where the problem is you can try the following:


if the cymbal is still mistriggering when plugged into a different (working) cymbal input, then most likely the cymbal itself isn't triggering properly (since you have ruled out a faulty cable or faulty trigger input on the brain).
Title: Re: sound problem of 2box
Post by: drummer81 on November 06, 2010, 06:11:48 PM
Crosscheck the cable and is Ok ???

but the problem remains... again hit the cymbal at the edge it often sounds like bell and hit the ride cymbal at the top it  often sounds like bell...How could i fix it ?
Title: Re: sound problem of 2box
Post by: fishmonkey on November 06, 2010, 10:47:59 PM
which version of the firmware are you using?
Title: Re: sound problem of 2box
Post by: drummer81 on November 07, 2010, 07:34:01 AM
Quote from: fishmonkey on November 06, 2010, 10:47:59 PM
which version of the firmware are you using?

DRUMIT FIVE OS V 1.10
Title: Re: sound problem of 2box
Post by: fishmonkey on November 07, 2010, 08:01:20 AM
sounds like you probably have a faulty cymbal then...
Title: Re: sound problem of 2box
Post by: drummer81 on November 07, 2010, 08:07:39 AM
what to do  ???
Title: Re: sound problem of 2box
Post by: drummer81 on November 07, 2010, 08:16:19 AM
  and hit the ride cymbal at the top it  often sounds like bel...both are defective?
Title: Re: sound problem of 2box
Post by: nonoduweb on November 07, 2010, 08:29:55 AM
I don't know if I will help... Have you tried to use a low gain setting for your cymbals?
Title: Re: sound problem of 2box
Post by: drummer81 on November 07, 2010, 08:33:25 AM
yes i do :(
Title: Re: sound problem of 2box
Post by: nonoduweb on November 07, 2010, 08:44:56 AM
I suppose that you tried to use the CYMB3 input.

I haven't got my kit with me. Can you try to connect a pad (tom) to the cymbal input (1 or 2) and see if you have a edge sound when you hit the rim, and a bell and bow sounds when you hit hard or soft on the head?
Title: Re: sound problem of 2box
Post by: drummer81 on November 07, 2010, 09:18:26 AM
okay I'll try it.

I see that it has similar problem with mine( http://www.2box-forum.com/index.php/topic,479.0.html (http://www.2box-forum.com/index.php/topic,479.0.html)

Please HELP ME, if it does not solve the problem you are considering selling the kit :-[
Title: Re: sound problem of 2box
Post by: spoenk on November 07, 2010, 10:59:44 AM
with the latest OS triggering of cymbal zones was changed so that hard hits/strong triggers are interpreted as bell sounds ...

fooling around with trigger settings should help...

as a little experiment you could install an older OS where zone differentiation was still different and see how your cymbals behave then?
Title: Re: sound problem of 2box
Post by: drummer81 on November 07, 2010, 11:11:54 AM
Quote from: spoenk on November 07, 2010, 10:59:44 AM
with the latest OS triggering of cymbal zones was changed so that hard hits/strong triggers are interpreted as bell sounds ...

fooling around with trigger settings should help...

as a little experiment you could install an older OS where zone differentiation was still different and see how your cymbals behave then?

with older OS the cymbals operating normally,but now with latest OS they are problem...
Title: Re: sound problem of 2box
Post by: mandubien on November 07, 2010, 11:48:06 AM
If they are defective, simply ask your reseller to replace them. Even in France (and you should know all the problems we currently have) they replace them. It shouldn't take no more than 1 week.
Title: Re: sound problem of 2box
Post by: spoenk on November 07, 2010, 12:33:32 PM
then i guess you would have to adapt your trigger settings to your playing style and/or your playing style :)

as far as cymbal triggering goes, the older OS suited me better, but now i got used to the new triggering as well ...

Title: Re: sound problem of 2box
Post by: LooPercuS on November 13, 2010, 06:25:59 PM
Quote from: drummer81 on December 14, 2009, 09:02:20 PM
suddenly I am facing again the sound problem (distortion of the kick and the tom). I downloaded the following file: BootUpdater130.exe, then i run it and there after there is an "error" at the os screen. I can do nothing at the file of 2box and when I click at the disc of 2box, tools-check- Automatically fix file system errors check box is active-  

It remains uncomplete. what should I do, I m gonna be crazy with that thing..

PLEASE HELP ME!!!



Hi,

I have the same problem. After a while the sounds are distored. After playing the pads sometimes they are 'clean' again or turn into distortion after some hits.
I have a pretty new set (oktober 2010) serial 01026, Boot 1.32 version OS 1.10
(The adapter (powersupply) is very hot after some time)
Did you already solved the problem?

thks
Title: Re: sound problem of 2box
Post by: rudiman on November 13, 2010, 06:39:17 PM
I have some similiar problem.  see http://www.2box-forum.com/index.php/topic,510.0.html (http://www.2box-forum.com/index.php/topic,510.0.html)
My kits have strange clicks and now some sounds are distorted. My serial nr is 1244 so there is change that its the internal card. You have a serialnr < 1050 so this is a bit strange.
I left my 2box on last night (forgot to switch it off) and this morning the GOODS kits are now sounded distorted.
Didn't checked the temperture of the powersupply. Will do that tomorow.
Title: Re: sound problem of 2box
Post by: nonoduweb on November 14, 2010, 05:58:21 AM
Distorted sounds and clicks are perhaps differents problems.

You can try to use your kit elsewhere (other house) during a long time and see if it happens again.
As regards the clicks, rudiman, it sounds very strange...According to various posts on the forum, the problem with the cards causes just brain freezing, however seeing your serial number, it would be in your interest to change it.
It seems that drummer81 has left the forum, perhaps because no-one here could help him. :-\
I hope you won't, guys!
Title: Re: sound problem of 2box
Post by: puttenvr on November 14, 2010, 07:44:01 AM
TIP: check if the washing machine isn't working on the same power group.
Title: Re: sound problem of 2box
Post by: LooPercuS on November 14, 2010, 11:35:37 AM
Quote from: puttenvr on November 14, 2010, 07:44:01 AM
TIP: check if the washing machine isn't working on the same power group.

Hi :-)
No that can't be the problem, I have a special power group for my studio
Title: Re: sound problem of 2box
Post by: LooPercuS on November 14, 2010, 11:46:37 AM
Quote from: nonoduweb on November 14, 2010, 05:58:21 AM
Distorted sounds and clicks are perhaps differents problems.

You can try to use your kit elsewhere (other house) during a long time and see if it happens again.
As regards the clicks, rudiman, it sounds very strange...According to various posts on the forum, the problem with the cards causes just brain freezing, however seeing your serial number, it would be in your interest to change it.
It seems that drummer81 has left the forum, perhaps because no-one here could help him. :-\
I hope you won't, guys!

Thanks guys for the reactions, and I will not leave this forum. It's great for drumitfive drummers!:-)
About changing the set to another house:
I have a studio with a lot electronics (Simmons SDX, DDrum3 etc.) and I have never had this problem before with the other equipment.
I also though it might be a problem with my monitors in combination with the brain, so I turned them off. same problem after a while....
And what is maybe a little bit strange is that sometimes I can use the D5 for an hour without a problem...???...
So I'll keep on checking:-)))
Title: Re: sound problem of 2box
Post by: LooPercuS on November 14, 2010, 11:50:00 AM
Quote from: puttenvr on November 14, 2010, 07:44:01 AM
TIP: check if the washing machine isn't working on the same power group.

:-) Hallo Puttenvr...volgens mij kunnen we elkaar in het Nederlands begrijpen:-) from Dalfsen , nearby:-)
drummersgroet
(maar ik zal niet te veel offtopic gaan)
Title: Re: sound problem of 2box
Post by: puttenvr on November 14, 2010, 01:16:12 PM
He Jan, leuk je hier te zien. Simmons SDX, dat was nog eens een module. Zijn tijd ver vooruit
Title: Re: sound problem of 2box
Post by: rudiman on November 14, 2010, 03:39:08 PM
QuoteAnd what is maybe a little bit strange is that sometimes I can use the D5 for an hour without a problem......
So I'll keep on checking:-)))

Maybe its a bad powersupply?
Title: Re: sound problem of 2box
Post by: LooPercuS on November 14, 2010, 03:50:14 PM
Quote from: rudiman on November 14, 2010, 03:39:08 PM
Maybe its a bad powersupply?

Yes can be..I think I'll have to check it with a different PSU
thks
Title: Re: sound problem of 2box
Post by: madmanmafimardi on November 18, 2010, 10:37:53 PM
Can the "hiss" sound on some of samples be solved? a major problem in upcoming album recording.
Title: Re: sound problem of 2box
Post by: spoenk on November 19, 2010, 02:30:10 PM
the 'hiss' on some samples will not be audible in combination with other sounds, but since i assume that it is noise that is either recorded or due to post-record-editing (compression) it is of course possible to use a noise gate, denoiser or filter to reduce the noise...or the decay setting from the 2box brain ...
Title: Re: sound problem of 2box
Post by: LooPercuS on November 26, 2010, 05:16:43 PM
Hi,

I Checked the Drumitfive module with it's outputs (1-2/3-4/5-6 all seperate as L/R outputs) into my Apogee.

It starts with a very clean great sound, but after a while the dissortion appears at the outputs! specially the lower sound are disorted.
What can this be?

thks Jan Wolfkamp

Quote from: LooPercuS on November 14, 2010, 11:46:37 AM
Thanks guys for the reactions, and I will not leave this forum. It's great for drumitfive drummers!:-)
About changing the set to another house:
I have a studio with a lot electronics (Simmons SDX, DDrum3 etc.) and I have never had this problem before with the other equipment.
I also though it might be a problem with my monitors in combination with the brain, so I turned them off. same problem after a while....
And what is maybe a little bit strange is that sometimes I can use the D5 for an hour without a problem...???...
So I'll keep on checking:-)))
Title: Re: sound problem of 2box
Post by: LooPercuS on November 26, 2010, 05:20:12 PM
Hi,

I have the same problem! Distortion after a while...very strange ???
Did you solved the problem  yet?

grtz & thks
Jan Wolfkamp

Quote from: drummer81 on December 14, 2009, 09:02:20 PM
suddenly I am facing again the sound problem (distortion of the kick and the tom). I downloaded the following file: BootUpdater130.exe, then i run it and there after there is an "error" at the os screen. I can do nothing at the file of 2box and when I click at the disc of 2box, tools-check- Automatically fix file system errors check box is active-  

It remains uncomplete. what should I do, I m gonna be crazy with that thing..

PLEASE HELP ME!!!
Title: Re: sound problem of 2box
Post by: duckers on November 26, 2010, 05:59:08 PM
Hi LooPercuS!

Do you get error: FAT_S_0512_C_04k?
Then you need to reformat the flash card.
Below is a cut from the "Resources" page of this forum:

.. if you see a strange message when the OS starts like
FAT_S_0512_C_04k
(meaning a FAT with 512 byte sector and 4 kbyte cluster is detected),
you have a Flash drive with the wrong formatting.
Even though this is technically a correct drive format, for the purpose of playing sound files in DrumIt, it's not appropriate (sounds might distort). Unfortunately this might have happened on some units of the first batch.

If you succeeded in updating to boot 1.30 and the you have wrong drive format, you can reformat the drive to FAT32, 32 kbyte cluster and copy back all sound files. If anything fails, contact your distributor.

br
Duckers


Title: Re: sound problem of 2box
Post by: LooPercuS on November 26, 2010, 06:09:21 PM
Hi Duckers,

thnks for the response.

When starting up there is no error message.
The set is a pretty new one with serial# 01026 and boot1.32 and OS 1.10

I just send a message to the distributor, hope he can help.
Thnks and grtz
LooPercuS

Quote from: duckers on November 26, 2010, 05:59:08 PM
Hi LooPercuS!

Do you get error: FAT_S_0512_C_04k?
Then you need to reformat the flash card.
Below is a cut from the "Resources" page of this forum:

.. if you see a strange message when the OS starts like
FAT_S_0512_C_04k
(meaning a FAT with 512 byte sector and 4 kbyte cluster is detected),
you have a Flash drive with the wrong formatting.
Even though this is technically a correct drive format, for the purpose of playing sound files in DrumIt, it's not appropriate (sounds might distort). Unfortunately this might have happened on some units of the first batch.

If you succeeded in updating to boot 1.30 and the you have wrong drive format, you can reformat the drive to FAT32, 32 kbyte cluster and copy back all sound files. If anything fails, contact your distributor.

br
Duckers



Title: Re: sound problem of 2box
Post by: duckers on November 26, 2010, 08:11:57 PM
Hi Loopercus!

Sounds like a good idea. Sorry it wasn't an easy fix :(  Otherwise, is there distortion in general or on specific kits (or dsnd files )? Have you tried reloading dsnd files from backup. Files can get corrupted you know.

br
Duckers
Title: Re: sound problem of 2box
Post by: LooPercuS on November 27, 2010, 01:30:18 AM
Yes , distortion in general....
It just happens, boofff,....first the kits sounds great and then there  is that distortion in every lower sound.
for me it is very strange...
What is that old ddrum3 solid and cool:-))))
Hope the distributor has a solution:-)

thanks for your reaction,
grtz LooPercuS


Quote from: duckers on November 26, 2010, 08:11:57 PM
Hi Loopercus!

Sounds like a good idea. Sorry it wasn't an easy fix :(  Otherwise, is there distortion in general or on specific kits (or dsnd files )? Have you tried reloading dsnd files from backup. Files can get corrupted you know.

br
Duckers
Title: Re: sound problem of 2box
Post by: Deve Loper on November 27, 2010, 10:45:09 AM
Hello.
Is this always on the same sounds?
If it is, is it there directly after power on or does it come later?
Is it on all outputs?

What I'm trying to find out is where in the signal chain it appears.
We have problems with certain SD cards, in that case the distortion will remain once it appears. If it comes and goes it might be a bad electrical component. If it's always on a certain output (but not others) it might be a bad output amp (to be honest, we never seen that problem).

Of course we'll try to help you out.

Deve.
Title: Re: sound problem of 2box
Post by: drummer81 on November 28, 2010, 02:43:36 PM
Quote from: Deve Loper on November 27, 2010, 10:45:09 AM
Hello.
Is this always on the same sounds?
If it is, is it there directly after power on or does it come later?
Is it on all outputs?

What I'm trying to find out is where in the signal chain it appears.
We have problems with certain SD cards, in that case the distortion will remain once it appears. If it comes and goes it might be a bad electrical component. If it's always on a certain output (but not others) it might be a bad output amp (to be honest, we never seen that problem).

Of course we'll try to help you out.

Deve.

hi again!
replaced the old SD card with a new sd.
no effect!
replaced the drum module(brain) with a new one new module drumit five .
no effect!

1)yes noise-distortion is in all the sounds.
2)no after power but done after an hour.
3)yes it's on all outputs

thanx Sakis
Title: Re: sound problem of 2box
Post by: Deve Loper on November 28, 2010, 08:05:44 PM
Is your power adapter getting very hot?
Maybe after a while when it gets too warm, the secondary ac voltage drops and the internal power circuits can't deliver a clean voltage anymore.
Otherwise is the main ac voltage too low? It should be 230 V +-5 %.
Deve.
Title: Re: sound problem of 2box
Post by: LooPercuS on November 29, 2010, 06:53:47 PM
Hi,
- It is on all sounds
- It comes later (some time later.... after powering up)
- It is on all outputs. Maybe this can be important?..Even when I turn the headphone level down it is still there.
I mean when turning the master level knob down the drumsound is as soft,zero as the level BUT the distortion is still on the headphone output AND at the same volume constantly. Turning the masterlevel up again then it is (what is very logically:-) at the outputs again together with the drumsound.
AND NO :-))it has nothing to do with my headphone:-)))

Thank's
LooPercuS
Quote from: Deve Loper on November 27, 2010, 10:45:09 AM
Hello.
Is this always on the same sounds?
If it is, is it there directly after power on or does it come later?
Is it on all outputs?

What I'm trying to find out is where in the signal chain it appears.
We have problems with certain SD cards, in that case the distortion will remain once it appears. If it comes and goes it might be a bad electrical component. If it's always on a certain output (but not others) it might be a bad output amp (to be honest, we never seen that problem).

Of course we'll try to help you out.

Deve.

Title: Re: sound problem of 2box
Post by: LooPercuS on November 29, 2010, 06:55:32 PM
Hi ,

It seems we have the same problem with the drumitfive:-(

grtz LooPercuS



Quote from: drummer81 on November 28, 2010, 02:43:36 PM
hi again!
replaced the old SD card with a new sd.
no effect!
replaced the drum module(brain) with a new one new module drumit five .
no effect!

1)yes noise-distortion is in all the sounds.
2)no after power but done after an hour.
3)yes it's on all outputs

thanx Sakis
Title: Re: sound problem of 2box
Post by: Deve Loper on November 29, 2010, 07:49:29 PM
Hi.
You say the distortion is there even if the volume is down all the way?
So actually it's more like a hum / noise being there even if you don't play any sounds?
Seems like bad power because of too low AC input voltage or components gone bad.
Never encountered this before. I guess you should send your unit in for service.

Deve.

Title: Re: sound problem of 2box
Post by: rudiman on November 30, 2010, 12:37:46 PM
It must be something to do with the powersuply (or power source)
You swapped the brain and its still there??? The chance that two modules has exactly the same defects, sounds very unlikely. Is the  noise-distortion also there when you hit the buttons on the module? With no pads connected?
In that case i suggest that you try the module in a different location (with a different PSU).
Title: Re: sound problem of 2box
Post by: drummer81 on December 10, 2010, 09:27:38 PM
is subject SUPPLY?PLEASE HELP ME I CAN NOT NOISE!!!
Title: Re: sound problem of 2box
Post by: drummer81 on December 11, 2010, 04:56:13 PM
it's a big problem,anyone???
Title: Re: sound problem of 2box
Post by: LooPercuS on December 11, 2010, 05:44:07 PM
Hi drummer 81,

i still have that F* problem. ???
Don't know what it is. It is not always there.
Do you also have the distortion at the output also when you turn the master volume down?

I'll sent Bengt a message about this problem.

greetzz Jan Wolfkamp
???
Quote from: drummer81 on December 11, 2010, 04:56:13 PM
it's a big problem,anyone???
Title: Re: sound problem of 2box
Post by: drummer81 on December 11, 2010, 06:27:51 PM
when i turn off the volume the distortion doesn't sound at the output,in any other case the problem it's still the same after i turn on the module for an hour and plus there is distortion again...
it it a problem of the overheat of the ac adaptor ? :-[ :-[ :-[
Title: Re: sound problem of 2box
Post by: nonoduweb on December 12, 2010, 08:25:13 AM
Could you post a recording of the distorted sounds?
Title: Re: sound problem of 2box
Post by: drummer81 on December 12, 2010, 10:06:08 AM
Quote from: nonoduweb on December 12, 2010, 08:25:13 AM
Could you post a recording of the distorted sounds?

ok
http://www.mediafire.com/?uesdu36jms84mqf

http://www.mediafire.com/file/uesdu36jms84mqf/2box.mp3
Title: Re: sound problem of 2box
Post by: rudiman on December 12, 2010, 11:31:25 AM
woh that sounds pretty bad! Did you try another CPU?
Title: Re: sound problem of 2box
Post by: drummer81 on December 12, 2010, 12:00:20 PM
Quote from: rudiman on December 12, 2010, 11:31:25 AM
woh that sounds pretty bad! Did you try another CPU?
unfortunately not
Title: Re: sound problem of 2box
Post by: nonoduweb on December 12, 2010, 12:55:04 PM
Thank you for the recordings, maybe that Deve or others will help you more easily.

I had this kind of distortion on some sounds, like the toms. I can't say that it's the problem which concerns you. I think it was caused by an electric problem in my house (a trendy device seemed to cause these distortions).
Did you try to use your module in another place, or change your power adaptor?
Title: Re: sound problem of 2box
Post by: drummer81 on December 12, 2010, 05:30:10 PM
i have too distortion on sounds, only the toms and kick.why?please help me!
Title: Re: sound problem of 2box
Post by: geo on December 21, 2010, 01:20:01 PM
I had exactly the same symptoms recently. The cause was using the wrong power supply (9V rather than the 18V required). Thankfully no damage done to the brain even after an hour or so of use; all was fixed with the correct one plugged in again.
Title: Re: sound problem of 2box
Post by: hasanacar on August 13, 2015, 07:10:36 PM
Quote from: Deve Loper on November 28, 2010, 08:05:44 PM
Is your power adapter getting very hot?
Maybe after a while when it gets too warm, the secondary ac voltage drops and the internal power circuits can't deliver a clean voltage anymore.
Otherwise is the main ac voltage too low? It should be 230 V +-5 %.
Deve.


Hello Deve

I have the exact same problem. And your comment made me think about this.
Here in turkey the Voltage level is 220 V and 50 Hz,  Do you think, this much of tiny diff can cause this heat and distortion ?

Thanks.
Title: Re: sound problem of 2box
Post by: hasanacar on August 13, 2015, 07:18:29 PM
Quote from: drummer81 on December 11, 2010, 06:27:51 PM
when i turn off the volume the distortion doesn't sound at the output,in any other case the problem it's still the same after i turn on the module for an hour and plus there is distortion again...
it it a problem of the overheat of the ac adaptor ? :-[ :-[ :-[


Quote from: LooPercuS on November 13, 2010, 06:25:59 PM


Hi,

I have the same problem. After a while the sounds are distored. After playing the pads sometimes they are 'clean' again or turn into distortion after some hits.
I have a pretty new set (oktober 2010) serial 01026, Boot 1.32 version OS 1.10
(The adapter (powersupply) is very hot after some time)
Did you already solved the problem?

thks

Quote from: LooPercuS on November 29, 2010, 06:55:32 PM
Hi ,

It seems we have the same problem with the drumitfive:-(

grtz LooPercuS




HEllo guys.. I know this s a very old topic.. It s ressurected now :)  How did u end up with this weird annoying issue ? Are you still owner of a 2box kit :) ?



Title: Re: sound problem of 2box
Post by: sn47som on November 17, 2015, 06:33:55 PM
I found the fix to the ever irritating distorted, clipping sounds when playing!
It wasn't the power supply as mentioned prior, although it wouldn't hurt to get the proper one!

The solution to this is to just change the pad trigger settings! From the factory they are set to the hottest trigger setting which is not ideal. This is whats causing the distortion/clipping when playing. From the factory they are set to RubH1. This is way too hot. Try RubH2 and that will take most of the clipping out but not all but will sound moderately hot still if thats your thing. To take all clipping out completely set it to RubH3 and voila!! problem solved and the samples wont sound hot anymore either!! its killing 2 birds with 1 stone.
Title: Re: sound problem of 2box
Post by: dboomer on November 17, 2015, 07:50:44 PM
Even more reason why there needs to be a technical description of the differences between pad trigger types.  :)
Title: Re: sound problem of 2box
Post by: sn47som on November 22, 2015, 05:47:50 AM
Quote from: dboomer on November 17, 2015, 07:50:44 PM
Even more reason why there needs to be a technical description of the differences between pad trigger types.  :)

Amen to that!
Title: Re: sound problem of 2box
Post by: hasanacar on November 22, 2015, 05:30:17 PM
Just for leaving a note on this topic as archive, I don't have that issue at all. Fist A voltage regulator kind of solved my issue, now I don't use it but I use a surge protector, and that helps.