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But Thorsten found a way to simulator the problem. :-)

So i am on it...!

Best regards

Anders / www.Zourman.com

Ok. Then I know.

We are going to nail this issue. :-)

Getting back during the weekend.

Best regards

Anders / www.Zourman.com

Hi François!

That sounds really strange - regarding your results. Anyhow - I will change my environment completely and do some real hard tests measuring the signal with a oscilloscope- and see what's going and see if I can replicate the problem. (I will do this the upcoming weekend)

However - I have another suggestion - I think I read that you also had a DrumIt Three as well? I have another design for the ATV HH (Not official launched) which is uses the universal trigger interface instead (E.g. Rolands hh instead of 2box hh's architecture). This solution will only work on DrumIt Three/Five MKII and not the original 2box module. Would you be interested to test this design instead and see if you get a better result when connection all stuff like the audio and midi in your environment?

Best Regards

Anders / Zourman.com 

Hi François.

Good to know - I need to really get this error to show in my environment...but I have a plan!

Just a small question - did you also try to do a new calibration when the patch test cable was in place?
e.g. the hh voltage range will differ completely when the patch cable is installed - so a recalibration is needed.

Best Regards

Anders / Zourman.com

Hi best François!

Would you like to try something for me - in your complete environment:

1) Check the figure below - the red cables: Try to stick in a small cable of any size with an open leader connected to the sleeve part of the connector...and drag that cable to the 2box module hi-hat input in the same manner. (The black cables is the ordinary trs cables that you normally use)

The idea is to balance the virtual "Zero" ground between the systems to always be equal and get rid of all type of interferences that seems to going on. As said - we have two systems which shoots power against each other. 2Box are doing it for feeding the hi-hat electronics on the original hi-hat (and in my case - the Zourman module electronics)...and ATV are doing this also because ... I don´t know...(poor design) - as they claim to be complaint with Roland VH-11/VH-13 which only sends resistance. (But this is my thoughts as a designer :-) Anyhow this could definitely lead to problems in certain environments)

2) If this is not improving the situation - You could also add a second cable (which you connect to the first cable system somewhere) and connect that cable to the audio input(s) on the 2box module (in the same manner as above) - which you used as audio input from the computers audio card.

And report back the results, please. 



Best Regards

Anders / Zourman.com

If anybody has problems with my products  - i hope they contact me directly at info@zourman.com and we will work the issues out - just as we do in this post - where we try replicate a more complex scenario with the ATV hi-hat - which has a very special approach to simulate a Roland VH-11/VH-13...with power instead of resistance.

Best regards

Anders / www.Zourman.com

Francoise D, I am still working on it. Sorry for the delay - but the big problem is to find an environment that shows the same kind of issues. It does not show on several tested environments as reported. However, It looks like that we have the same kind of ATV PSU. Maybe we should change your module - to see if the problems remains.

Best regards

Anders / Zourman.com

Hi best friend.

Please feel included in the discussion. We are trying to track this and find a solution for this very odd issue with the ATV hh and 2box.

Best regards

Anders / Zourman.com

That's good Francios.

Yes, you are right regarding the electrical environments impact on this. As you can see on many computer PSUs, especially for laptops...they have very often ferrites included on the cable to not create interference with other equipment. I am going to try this...if I am able to replicate the problem.

I am also going to change my environment for my setup and see if I am able to replicate the issue. If I am able to replicate it...then I am guessing it will not be too hard to find a solution.

Let me see a picture on your ATV PSU...just to see that they are using the same adapter as I am using with my aD-H14.

Let's solve this! :-)

Best regards

Anders / www.Zourman.com

Hi Francious!

Fittest, Great video explanation.

I am going to try the focus ride headphone output in to my 2box and see if this can get my system to show the same symptoms.

If you raise the pfact value manually when you have the issues - by let's say 10-20 steps - do the issue stops then? (In general it looks like very low pfact and poff values after calibration on your system)

The computer is running on the same power outlet group?) And you get the same issue with Drumit Three?



Best regards

Anders

[Hi Francios.]

Hi Francios.

I just set up my environment similar to yours. Scarlett 4/4, ATV AD-H14 HH, 2Box Five MKII (My MK1 is currently at the rehearsal studio), Zourman Hi-hat conversion for ATV HH - and connected the whole thing to my PC running Cubase. My MKII is connected with both midi (in/out) and 2 channels audio with the Scarlett 4/4 interface. All power connectors connected to the power socket. I am running on OS 1.36.3

However - my environment seems to be solid as rock. No glitches at all near the closed position.

I am going to connect my whole kit and try - and see if I am able to replicate the problem. Stay tuned!

Some video proofs on my first attempt:
https://www.youtube.com/watch?v=CEUlYadieXY

Best Regards

Anders / www.zourman.com

Francios - I am still working on it - I have finally a similar setup compared to yours. (With a focusrite sound device etc) 

Getting back to you during the weekend with my test results - and hopefully a quick fix!

Best regards

Anders / Zourman.com

No, it looks perfekt.

Checking with the same kind of setup.

Best regards

Andes / www.Zourman.com

Please share...or if You pm me.

Best regards

Anders / Zourman.com

I am doing some test trying to simulate problem in my environment to understand what is going.on.

Getting back to you.

Best regards

Anders / www.Zourman.com