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2Box Drumit 5 Forum => DrumIt 5 Hardware => Topic started by: Bitbasher2010 on January 14, 2012, 03:44:23 PM

Title: Hi Hat holder screw thread broken
Post by: Bitbasher2010 on January 14, 2012, 03:44:23 PM
The screw thread on my hi hat holder clamp, which holds the hithat onto the rod, has broken, leaving the hihat unusable as I can't tighten it onto the rod.  Though it's difficult to tell for sure if its the wing nut or the hi hat holder part which is damaged (or both).  I swapped to another known good wing nut (from a different part of the stand) and had the same problem, though it might be that the wing nut got damaged in the same way as the first one.

I have the MKII and its only 1 month old.  I have not over tightened the wing nuts.

Anyone else had this problem ? I need to get a spare part from 2Box (or probably several incase this happens again).

Thanks.
 
Title: Re: Hi Hat holder screw thread broken
Post by: Bitbasher2010 on January 17, 2012, 01:32:47 PM
I've been in touch with Hand in Hand about this and am very happy with the instant support I got from Gary and Scott.  They instantly sent me a out a spare part by courier so I'm now back up and running.   Thanks guys !  :)
Title: Re: Hi Hat holder screw thread broken
Post by: Denus on January 26, 2012, 08:39:12 PM
Nice to have such a great support.   :)

Cheers!