Yes. Sure.
But there are companies with hundreds of employees which don't even communicate a single word with their customers. I always got reply from Bengt and Deve Lopper is among us on this forum. Hello Roland. Hello Yamaha ...
Maybe you always got an answer but for example my questions about the dsnd-file-format have never been answered. Not even a reason why the don't want to release the specs. Contrary to yamaha and roland 2Box sells a software which they dont't deliver for months now. In my opinion this is just a deception.
Meanwhile I don't believe 2Box that they are working on the editor. Louis needed about 2 weeks to release a first version of his editor including the reverse engineering of the sound format. And 2 more weeks later, maybe with some support from 2Box, he released version 1.0.
Until now i couldn't read a credible explanation why 2Box needs many months to do the same.
Manfred